Notifications

Qooling comes with a rich set of notification. In this article, we will explain which notifications will be triggered.

Tasks

The Assigned User receives an email notification. The reminder will be set and on the reminder date, another email notification will be triggered. When a task is finished, a notification within Qooling will be sent to the creator of the task. Every user will receive a monthly digest of overdue tasks.

Forms

When creating a form, the owner will receive a notification to approve the form. When a form gets filled in, the notification field within a form is used to send a notification to the users that have been selected within this field.

Issues

Upon creation the Quality/Safety Manager(s) will receive an email notification. When added as a follower the user will also receive an email notification. The followers will receive an email notification when the status changes. The creator and assigned user of an issue is automatically added as a follower.
When you added a notification field as a custom field in your issue configuration, the users selected in this field will receive an email notification as well.

Procedures

When a new procedure is waiting for review, all "approvers" will receive an email. If the procedure is then approved every user with access to the procedure (based on the group) will receive an email notification about its availability. When the procedure expires the owner and Quality/Safety Manager(s) will receive an email notification.

Planning

Meeting/Audit

When a meeting/audit is planned the participants will receive a calendar invitation. On the reminder date the participant will receive an email notification. An update will trigger an update of the calendar invitation.

Audit

An audit has an additional notification for the auditee. (S)he will receive a notification to approve the audit report if an auditee has been selected.

Tools

An email notification is fired on the expiration date of inspection and maintenance dates.

Employee Certificates

When a certificate of an employee is expired an email is sent to everyone with access to the certificate (users with the rights to edit certificates).