Open Issues – How to Work with Public QR Codes Issues

Modified on Fri, 16 Jan at 3:27 PM

Step 1: Go to the Configuration

Navigate to Configuration.
Open the Issues tab.
On the right side of each Issue Type, click Details.

Step 2: Make the Issue Type Public

Enable Publicly available for the selected issue type.
Enable or disable public access per question, depending on the information you want to collect from external users.

Step 3: Download the QR Code or Share the Public Link

Download the QR code or copy the public link.
Place or attach the QR code in the relevant location (for example, on the production floor), or share the public link with external users.

Step 4: Scan the QR Code

Open the camera on your mobile phone.
Scan the QR code.

You will be automatically redirected to the issue form.
Fill in the issue form as required.

Step 5: Complete the Issue

Submit the issue.

Step 6: View the Submitted Issue in Qooling

Open the Issues module in Qooling.
You will see that the issue has been submitted by a public user.